How We Use Cookies

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

RelayFix Support uses cookies to improve your experience on our website, remember your preferences, and analyze how our services are used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Session management and authentication
• Security and fraud prevention
• Load balancing and performance optimization

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced features. They may be set by us or by third-party providers whose services we use on our pages.

• Language and region preferences
• User interface customization
• Form data retention for convenience

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information. All information collected is aggregated and anonymous.

• Page view tracking and navigation patterns
• Time spent on pages and bounce rates
• Traffic sources and referral information
• Device and browser information

Marketing Cookies

These cookies track your online activity to help us deliver more relevant advertising or limit how many times you see an advertisement.

• Ad performance and effectiveness measurement
• Retargeting and remarketing campaigns
• Audience segmentation and targeting

Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about how they use cookies.

Third parties we work with may include:

• Analytics providers (e.g., Google Analytics)
• Payment processors
• Customer support and communication platforms
• Content delivery networks

How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Block only third-party cookies
• Delete cookies when you close your browser
• Prompt you before accepting cookies

Please note that blocking or deleting cookies may impact your ability to use certain features of our website.

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can accept cookies or learn more about them before making your choice. You can change your preferences at any time by clearing your browser cookies and revisiting our site.

Cookie Duration

Cookies can be session-based or persistent:

• Session cookies are temporary and are deleted when you close your browser
• Persistent cookies remain on your device for a set period or until you delete them manually

The duration of cookies we use varies depending on their purpose, ranging from session-only to up to two years.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

RelayFix Support
2219 Cedar St
Philadelphia, PA 19125
Email: [email protected]
Phone: +1 917 294 8260